Have a question about our sample packs, your order, licensing, or anything else?
You can contact us directly at info@auralworks-samples.com or use the form below and we'll get back to you as soon as possible.
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FAQs
Are the samples royalty-free?
Yes. You can use Auralworks samples in your own music and commercial releases without paying additional royalties.
What do I receive after purchasing a sample pack?
All Auralworks products are digital downloads. After completing your purchase, you'll receive access to download the files included in your order.
Are the samples compatible with my DAW?
Yes. WAV files are compatible with all major DAWs, including Ableton Live, FL Studio, Logic Pro, Cubase, Studio One, and others. MIDI files can also be used in any DAW that supports MIDI.
What payment methods do you accept?
We accept major credit and debit cards, as well as Apple Pay and PayPal.
Do you offer refunds?
Due to the digital nature of our products, we do not normally offer refunds once a purchase has been completed. However, if you're not satisfied with your purchase, please reach out to us at info@auralworks-samples.com. We're always willing to listen and review your situation to see if a refund or another solution is appropriate.
I purchased a product but can't download it. What should I do?
If you're having trouble accessing your files, contact us at info@auralworks-samples.com with your order details and we'll help you resolve the issue.
